Legal notice

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Digital Services Act

Information on Active Monthly Users for purposes of the Digital Services Act

The Digital Services Act (DSA) creates new obligations for certain digital service providers within the European Union (EU). Among these obligations, Article 24(2) of the DSA requires providers of 'online platforms' and 'online search engines' to publish 'information on the average monthly active recipients of the services' in the EU. This information is used to determine whether an online platform is a 'very large online platform' (VLOP), meaning it reaches an average of at least 45 million users per month in the EU.

To the extent that any of Shopify's offerings may be considered 'online platforms' under the DSA, we concluded that during the period January 1, 2025 to December 31, 2025, the average number of monthly active recipients of those services in the EU was well below the 45 million user threshold for being designated as VLOPs.

We will continue to monitor the number of average monthly active recipients of any potentially relevant services in the EU, and publish updated information in accordance with Article 24(2) of the DSA.

Digital Services Act Transparency Reports

Shopify is a Canadian company that provides essential internet infrastructure for commerce, offering trusted tools to start, scale, and run a business. Entrepreneurship is at the center of Shopify's mission to make commerce better for everyone.

Shopify's core offering is a single integrated, easy-to-use back-end that merchants can use to manage their business across multiple sales channels. This includes a hosting service that allows merchants to build and modify their own online stores, including with third party apps. Shopify also maintains a sales channel called "Shop", which Shopify merchants can use to sell their products to consumers.

DSA Transparency Report for the 2025 reporting period

To access Shopify's report for the 2025 reporting period, click here. To access Shop's report for the 2025 reporting period, click here.

Reports in accordance with Articles 15 and 24 of the EU Digital Services Act (DSA) - covering January 1, 2025 to December 31, 2025. These reports should not be used for any purpose other than to fulfil Shopify's transparency obligations under the DSA.

DSA Transparency Report for the 2024 reporting period

To access Shopify's report for the 2024 reporting period, click here.

Reports in accordance with Articles 15 and 24 of the EU Digital Services Act (DSA) - covering January 1, 2024 to December 31, 2024. This report should not be used for any purpose other than to fulfil Shopify's transparency obligations under the DSA.